In the past, it would often take an hour for a travel agent and airline representative to reserve a seat on an airplane due to paperwork and manual labor. Thankfully, those days are long gone. Airline ...

Flyr, Amadeus, Sabre and Travelport are moving to transition airlines beyond legacy technology to more flexible "offer and order management" systems. Shopping carts are a a key feature for flexibility ...

Hopper Technology Solutions launched a breakthrough artificial intelligence system Wednesday that can autonomously handle complex travel customer service issues from start to finish, a major advance ...

Booking flights online has been a frustrating process due to rigid reservation systems, multiple bookings for families, and a lack of extra options such as mixing seat classes. Soon, we will say ...

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Seat spinning distorts airline pricing by injecting false demand signals through automated seat holds, disrupting inventory ...