American Airlines tells staff to stop involuntary bumping, offer more compensation, and delay flights if needed. Can it follow through?
Qatar Airways’ Al Mourjan Business Lounge known as “The Garden” in Doha (DOH) is a beautiful place to spend a long layover, with extensive seating, good food, quiet rooms, and even a gym. I spent much ...
United Airlines is extending its “Base” fares to domestic first class and shorthaul international business class. United calls this more choice, but I see another way to charge premium passengers more ...
Pope Leo XIV is back in the cockpit…this time on Air France. His flight across France included a visit with the pilots, a fighter escort, and a radio blessing for the military crews flying alongside ...
Alaska Airlines and Hawaiian Airlines will soon let Atmos Rewards members choose whether to earn points based on the distance they fly, the price they pay, or the number of flight segments they take.
Alaska and Hawaiian will introduce Premium Reserve in 2028 on 787s, A330s, and select 737 MAX 10s, with wider seats and leg ...
Delta adds three Europe routes in 2027 but no new destinations. Is its restrained approach smarter than United’s rapid expansion?
Searches for first and business class doubled in a year while the rest of travel was stagnant. The premium gap keeps widening, and airlines are leaning in. I wrote recently that luxury travel is ...
Oh how I enjoyed my last few days in Germany, doing what I always do and enjoying an end to the heat as autumn approaches. It fell upon me to take the kids to Germany for their summer holiday with my ...
France’s expensive wager on premium travel is paying off, demonstrating that first class can still be very smart business when an airline understands its customers, its market, and its brand. Air ...
Sometimes, all you can do is laugh…and roll your eyes. Your American Airlines flight is scheduled to depart in 30 minutes, but a notification suddenly appears announcing a brief delay. Perhaps the new ...
A KLM flight to Curaçao became an 11-hour flight to nowhere after a power bank reportedly belonging to the airline’s former CEO exploded while being charged onboard. There is irony, and then there is ...