U.S. employers added just 29,000 jobs in September as unemployment held at 4.2%, while revisions cut 60,000 jobs from July ...
Amalga Group CEO Jens Erik Gould says nearshore BPO providers must move from task execution to judgment, using frontline ...
Philippine IT-BPM is an export success but cannot lift services productivity alone, DEPDev Secretary Arsenio Balisacan says, urging AI-ready workers.
Nasscom President Rajesh Nambiar says AI is reinventing India's $60 billion BPM industry, not ending it, pushing outcome-based pricing and hybrid teams.
Pakistan's $83 million Islamabad Technology Park will house about 100 tech companies and nearly 8,400 IT professionals as the ...
Half of firms in a Bessemer and Bain survey have cut or plan to cut staff due to healthcare AI, with billing and claims teams ...
TCS and Infosys face subdued Q2 growth as mid-tier IT firms outperform, Nirmal Bang and JM Financial say, while Indian BPO firms eye a decent quarter.
Sanderson acquires Nicoll Curtin's operations in the U.K., Ireland, Switzerland, Serbia, Singapore and the Philippines to ...
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