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A site closes unexpectedly at 5 a.m. because of severe weather. A critical safety update changes halfway through a shift. The message goes out, but can you reach the right employees quickly, confirm ...
Gen Z is changing how internal communicators write for their audiences. Sarah Vasquez, head of executive communications at Mozilla, told Ragan that communicators need to understand both the change in ...
Erica Samadani is shaping the story of Stanley 1913, a brand built on more than a century of heritage. As global vice president of communications and public relations, Samadani leads the integrated ...
Ragan’s Center for AI Strategy is exploring how communicators are putting artificial intelligence to work. The 2027 State of AI in Communications survey is your chance to weigh in. Your answers will ...
No one is complaining yet, nothing has escalated and nobody has walked out of a meeting in a huff. But one department just referred to another one as “those guys” instead of “we.” According to Lizz ...
Hewlett Packard Enterprise’s internal GPT, ChatHPE, has close to 15,000 users, about a quarter of the organization’s workforce. It’s also got an 89% satisfaction score. But HPE’s internal comms team ...
Employee recognition is a regular feature of Milo’s Tea Company’s culture. It features in all-hands town halls and in daily standup meetings. But it’s also a key component of the communications team’s ...
Communicators can draw metrics from lots of different things like opens, clicks or employee sentiment. But leadership only wants to know one thing about those numbers: the “so what” of it all. During ...
Internal email remains the most trusted and effective channel for reaching employees, yet breaking through inbox overload has never been more difficult. As organizations compete for employee attention ...
When Neil Foote covered real estate for The Washington Post in the late 1980s, he watched the Washington, D.C., area grow into a sprawling, multi-state metropolis. “I wrote some of those stories about ...
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