Gen Z is changing how internal communicators write for their audiences. Sarah Vasquez, head of executive communications at Mozilla, told Ragan that communicators need to understand both the change in ...

Erica Samadani is shaping the story of Stanley 1913, a brand built on more than a century of heritage. As global vice president of communications and public relations, Samadani leads the integrated ...

Internal email remains the most trusted and effective channel for reaching employees, yet breaking through inbox overload has never been more difficult. As organizations compete for employee attention ...

New platform provides searchable access to the strategies, tactics and outcomes behind recognized campaigns, initiatives, teams and industry leaders.

A site closes unexpectedly at 5 a.m. because of severe weather. A critical safety update changes halfway through a shift. The message goes out, but can you reach the right employees quickly, confirm ...

Communicators can draw metrics from lots of different things like opens, clicks or employee sentiment. But leadership only wants to know one thing about those numbers: the “so what” of it all. During ...

Hewlett Packard Enterprise’s internal GPT, ChatHPE, has close to 15,000 users, about a quarter of the organization’s workforce. It’s also got an 89% satisfaction score. But HPE’s internal comms team ...

No one is complaining yet, nothing has escalated and nobody has walked out of a meeting in a huff. But one department just referred to another one as “those guys” instead of “we.” According to Lizz ...

We’ve got good news and bad news. The good news is that of the nearly 500 communications professionals surveyed by Ragan Communications, most reported that their pay held relatively steady year over ...

Employee experience just got more expensive to defend. As organizations move quickly to add AI-powered search, assistants, content tools and personalization to the employee experience, EX, HR and ...

Ragan’s Center for AI Strategy is exploring how communicators are putting artificial intelligence to work. The 2027 State of AI in Communications survey is your chance to weigh in. Your answers will ...

Employee recognition is a regular feature of Milo’s Tea Company’s culture. It features in all-hands town halls and in daily standup meetings. But it’s also a key component of the communications team’s ...