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A site closes unexpectedly at 5 a.m. because of severe weather. A critical safety update changes halfway through a shift. The message goes out, but can you reach the right employees quickly, confirm ...

Gen Z is changing how internal communicators write for their audiences. Sarah Vasquez, head of executive communications at Mozilla, told Ragan that communicators need to understand both the change in ...

Erica Samadani is shaping the story of Stanley 1913, a brand built on more than a century of heritage. As global vice president of communications and public relations, Samadani leads the integrated ...

Communicators can draw metrics from lots of different things like opens, clicks or employee sentiment. But leadership only wants to know one thing about those numbers: the “so what” of it all. During ...

Internal email remains the most trusted and effective channel for reaching employees, yet breaking through inbox overload has never been more difficult. As organizations compete for employee attention ...

Email is still the top channel for reaching employees — so why are so many messages getting skimmed, ignored or lost in the inbox? In the “Internal Email Best Practices Guide,” PoliteMail draws on its ...